Get in touch
Whether you have a question about an order, feedback on a visit, a franchising enquiry or a catering request, we want to hear from you. To help us respond faster, please use the channel below that best matches your enquiry. We aim to respond to all enquiries within 2 business days.
Head Office
KyoChon Sdn Bhd
9, Jalan TPP 1/1, Taman Perindustrian Puchong,
47100 Puchong, Selangor, Malaysia
Get in Touch by Purpose
Franchising enquiries
KyoChon Malaysia is actively expanding nationwide. If you are interested in becoming a sub-franchisee, we would like to hear from you. Indicative requirements include RM600K–RM1M in liquid capital, with a typical 8–10 week outlet opening timeline once a site is secured.
We are looking for hands-on owner-operators — franchisees who will be personally and actively involved in the day-to-day running of their outlet. Our franchise model is built around committed operators rather than passive investment, because that is what protects the brand standard our customers trust.
Email: franchise@kyochon.com.my
Customer feedback & general enquiries
Questions about your visit, an order, our menu or the KyoChingu loyalty programme.
Email: info@kyochon.com.my — or use the feedback form below.
For outlet-specific matters, mentioning the outlet, date and time of your visit helps us resolve things faster.
Catering & corporate orders
From office gatherings to large events, our catering team can tailor packages to your needs.
Email: info@kyochon.com.my with the subject “Catering Enquiry” — or see our Catering page for packages.
Media, partnerships & sponsorships
For press, brand collaborations and sponsorship requests:
Email: info@kyochon.com.my with the subject “Media / Partnership”
Careers
Interested in joining the KyoChon Malaysia team?
Email: info@kyochon.com.my with the subject “Careers” and your resume attached.
Visit Us Instead?
With 35 outlets across Kuala Lumpur, Selangor, Putrajaya, Penang, Johor, Negeri Sembilan, Pahang, Perak and Sarawak, there is likely a KyoChon near you. Find addresses, opening hours and directions on our Locations page.
Frequently Asked Questions
Many common questions — halal certification, delivery platforms, outlet hours, KyoChingu membership — are already answered on our FAQ page. Checking there first may save you a wait.
Thank you for reaching out — every piece of feedback helps us serve you better. Use the feedback form below and we will get back to you.